User Administration

The User Administration page allows an administrator manage users in the system.
Administrators can add, edit or remove users as necessary.

User Roles

When creating or updating a user profile, an administrator can select the role for that user.
This role is known the as User’s Organizational role and takes priority over any configured Team roles. See the Teams section for more details on Teams and Team roles.

• Administrator: This role has full access to all of the Portal's functionality and features including user administration, system and security settings. This user can create, edit and delete system settings, users, applications, agents and policies.
• Editor: This role can create, edit and delete applications and policies. This user can also assign and delete agents.
• Viewer: This role can view applications, policies, agents and events.
• None: Role that provides no permissions. Used in conjunction with Teams to provide access to specific Team applications, policies, agents and events only.

All user roles are listed on the User Administration page and individual users can see their personally assigned role in their Account Settings page.

Create a New User

1. Click on the Settings icon in the side navigation
2. Select the User Administration from the pop-up menu
3. Click Create User
4. Enter the required information including the user’s role and click OK to create the new user account.

Delete User

1. Click on the Settings icon in the side navigation
2. Select the User Administration from the pop-up menu
3. Search the user from the Users list
4. Click the username of the user
5. Click Delete User and confirm the changes

Enable/Disable User

1. Click on the Settings icon in the side navigation
2. Select the User Administration from the pop-up menu
3. Search the user from the Users list
4. Click the username you wish to edit
5. The user is enabled by default
6. Click the Enabled toggle switch to enable/disable the user. Only the admin user is available for this function

Update User Profile

1. Click on the Settings icon in the side navigation
2. Select the User Administration from the pop-up menu
3. Search the user from the Users list
4. Click the username you wish to edit
5. Select the Overview tab
6. Update the Organizational Role to change user privileges as required.
   A pop-up dialog will appear to confirm your action.
   You may also edit the other text fields on this page and click the buttons Update Name, Update Username or Update Email to save the changes.

Monitor Users Activities

1. Click on the Settings icon in the side navigation
2. Select the User Administration from the pop-up menu
3. Search the user from the Users list
4. Click the username you wish to view
5. Select the Activity tab